Bug-Free Company Growth
Pest elimination firm’s operations helped by National Bank of Arizona
By Debra Gelbart
The company’s trucks are everywhere in the Valley, with the familiar Burns Pest Elimination brand prominently displayed. They’re usually on their way to servicing any of 40,000 residential and commercial customers. The company has grown significantly from just 43 customers in its first month of operation in 1983.
“This business was an opportunity for our family to get together to run a company,” explained Dave Burns, president of Burns Pest Elimination. Prior to 1983, he, his father and his brother were all working in different industries. “We’re a very close family and we wanted to work together in a service business.” Burns’ parents, Al and Pam, still maintain offices at the company’s Phoenix headquarters.
The family learned the particulars of the pest elimination business and today, Dave and his brother Danny offer a full range of related services. These services include treating homes and businesses for general or specific pest problems, such as scorpions, rodents, bees or bedbugs. “We’re the only company in Arizona that has 15 canines to help us find bedbugs,” he said.
Just as the company prides itself on comprehensive knowledge of its business, Dave Burns values the knowledge that National Bank of Arizona offers him about banking products and services that make his life easier. “My banker, Ken Kellaney, regularly brings me information about cash management systems and credit card processing programs, for example, that I would never have thought about or known about,” Burns said. “In today’s competitive business environment, you have to look at all the things that can make you operate more efficiently. I don’t need to go to NB|AZ for help; they come to us with ideas that reduce our cost of operation.”
He and his brother appreciate that Arizona “is very pro-business. The leadership here has created a good business environment,” he said, “which makes this state a great place to be an entrepreneur.”